I've heard this place had great service and friendly workers from my coworkers and I needed to get my car serviced. Specifically because my breaks felt old and needed to be replaced and find the reasoning behind the engine and VSC lights for being on. The diagnostic alone was $170 which felt steep to me already. A few hours after I drop off my car they said they resolved the lights being on and would change my breaks. I ended up spending $2000 for all of this. The cost was way tooo much! When I picked up my car, the man who handed over my keys and had me pay, didn't look at me once and always speaks like he doesn't care about his job at all. Extremely rude! Exactly a week later after picking up my car, the engine and VSC lights came on again! Even after they told me they "fixed" it. Took it back in and they replaced the vacuum hose, which they said they replaced in the first place. Which I needed to pay an extra $200! Conveniently they closed 2 hours early the day I wanted to go in and get my car back. Overall this experience was extremely unprofessional and suspicious to me. Don't go here unless you wanna flush your money away by the thousands and have unproductive people work on your car
Thank you for the feedback, Peter! We are looking for your invoice so we can review our notes and correct any issues for future visits. We do not show an invoice for a Peter since January 2022, that is over 8 months ago. Could you possibly have the wrong shop. Thank you, John
- John's Auto Care - Boulder